Frequently Asked Questions

BoxesNewFit is a web-based service that assesses your organization’s storage and packing requirements, designs custom box layouts, and connects you with vetted suppliers to ensure a seamless setup and deployment at your facility in Toronto or anywhere in Canada.

We start with a brief online survey about your inventory dimensions, turnover rate, and available floor space. Our proprietary algorithm then analyzes your inputs to recommend optimal box sizes and storage layouts tailored to your operation.

BoxesNewFit works with a broad spectrum of sectors including retail back-of-house, light manufacturing, archiving and records management, e-commerce shipping centers, healthcare supplies, and archives, helping each adapt box solutions to their workflows.

Yes. Once we’ve provided our initial recommendations, you can refine dimensions, wall strengths, and inner partitions. We then adjust our plan and connect you with suppliers who can meet these custom specifications.

Typical lead time is 2 to 4 weeks from order confirmation, depending on box complexity and material availability. We monitor production and shipment milestones so you stay informed at every step.

Minimums vary by material and manufacturing partner but we seek out suppliers with as low a threshold as possible. Once we know your exact requirements, we’ll share the MOQ details for your approval.

We offer optional on-site consulting to guide box placement, pallet stacking patterns, and labeling workflows. This service is booked separately and focuses on ensuring your team can adopt the new system efficiently.

We prioritize corrugated cardboard from recycled sources and recommend refillable or reusable box options where appropriate. Each proposal includes environmental impact data to help you meet internal or regulatory targets.

Our platform allows you to log into your account and adjust dimensions, quantities or delivery schedules. We review any changes against production status and advise on cost or timeline impacts before confirming revisions.

For any inquiries, reach out to our customer success team at +14160438364 or via the contact form on BoxesNewFit.pro. We aim to respond to all requests within one business day.